Customer Feedback

What is The IdeaWall - Web Feedback Form Solution?

The IdeaWall Web Feedback Form Solution is a product designed to capture, manage, and prioritize your customers' inputs.   It easily manages your customer feedback and empowers them to submit their ideas, discuss, vote and be notified of updates.

The IdeaWall - Web Feedback Form Overview:

Web Feedback Form Video

 

Web Feedback Form Solution with innovative Feature Voting methods

  • Star Voting: Users may assign a one to five star rating to every topic
  • User Limited Voting: A limited number of votes per user and a maximum number of votes per topic.  
  • Up / Down Voting: A user can vote up or down on every topic.
  • Topic Limited Voting: A moderator assigns a set number of votes to each topic.
  • Stadard Forum: You may create a forum where users do not vote on topics.
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How do you ensure Customer Innovation with Web Feedback Forms that drive business results?

Web feedback forms will ensure cost savings, revenue increases and efficiency gains by harnessing innovation initiative that facilitates only the best ideas and develops them from inception to execution.

Tap Into Customers: Web feedback forms will let you tap into the collective intelligence within your customer base by empowering your customers to collaborate.

Customer Inspiration: With web feedback forms that will capture the knowledge and power of the crowd to gain critical insights about your product or service helping management make more intelligent business decisions.

Encourage Customers to collaborate by graduating ideas and building reputations that are rewarded through participation.

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Turning Customer Web Feedback Form into Actions that are Profitable!

Capturing and monitoring Web feedback forms are critical actions for companies to improve their products, retain customers and increase brand loyalty. The key to doing this is setting up a centralized customer web feedback form management system, where customers can provide input to web feedback forms whenever and the information can be accessed and leveraged.

The IdeaWall permits customers to submit ideas via a web feedback form at any time, adding more context and value to their feedback

The IdeaWall Improves your understanding of customer needs and deliver the product features they want which enhances customer retention through web feedback forms.

Why The IdeaWall?

Web Feedback Form Video
  • Increases Revenue. Knowing what product features are of high value allows you to deliver products that your customers embrace leading to increased customer retention. 
  • Increases Productivity. Visibility of high value features by management and the development team ensures that resources are being applied to the right things so time to market is minimized. 
  • Saves Time & Money. Quickly creates a communication environment with no software to install or maintain, that is available on a global basis and requires minimal training and orientation.

The IdeaWall - Web Feedback Forms - Who We Are

The IdeaWall is powered by PhaseWare, a company dedicated to Customer Service and Support.  We are passionate about helping companies Support their customers while unlocking Customer Feedback. The IdeaWall gives companies the ability to Capture, Manage and Prioritize Customer Feedback through an online tool that is globally available and easy to use.