Smarter customer feedback management software

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The IdeaWall is a forum-based feedback software designed to capture, manage, and prioritize customer feedback utilizing community discussions and voting. Users submit ideas and vote. The best ideas automatically rise to the top. With The IdeaWall, the best customer feedback software, your company or organization can effectively capture the power of online communities.

FIVE WAYS TO VOTE

User Limited Voting Icon

User Limited

A moderator sets a limited number of votes per user

Topic Limited Icon

Topic Limited

A moderator sets a required number of votes per topic

Category Limited Icon

Category Limited

A moderator sets a required number of votes per category

Up Down Voting Icon

Up / Down

Allows users to vote up or down on their favorite topics

Star Voting Icon

Star

Users assign a one to five star rating for a given topic


EASY TO USE

Users Submit Ideas Icon

1. Submit ideas

Forum users submit ideas to be voted on and discussed

Voting Icon

2. Vote

Using one of the five voting methods, users vote on their favorite ideas

Best Ideas Float To The Top Icon

3. To the top

The best ideas float to the top of the forum to declare a winning idea


ANYONE CAN USE IT

Software Companies Icon Use Idea Management

Software Companies

Product Developers Icon Use Idea Management

Product Developers

Video Game Icon Use Idea Management

Video Game Developers

Employee Icon Use Idea Management

Employees

Executive Icon Use Idea Management

Executives

Teacher Icon Use Idea Management

Teachers

Student Icon Use Idea Management

Students

Retail Management Use Idea Management

Retail

Government Planners Use Idea Management

Government Planners

Political Campaign Use Idea Management

Political Campaigns




BLOG

The Value of the VOC

The Voice of the Customer (VOC) is a movement in customer service to start listening to the customer when they’re just being themselves, rather than gathering your feedback from cut-and-dried, clinical customer feedback form situations. In today’s technology era, customers are all over Facebook, Twitter, Instagram, Pintrest, and a broad array of other social media...

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Using Product Roadmaps

Creating a product roadmap is similar to making an outline when you write a paper: it doesn’t necessarily indicate how the exact product will come out, but it keeps you moving toward a goal and creates a more workable flow for progress. A commitment to the roadmap isn’t needed to benefit from its presence. You...

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The 5 Benefits of a Forum

Once you have your business website running functionally and you feel pretty happy with its interface, it’s time to open that up to public opinion. Your best interest is ask for your customers’ input, and there’s no better way to do that than to encourage use of online forums. Here are some of the key...

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