Smarter customer feedback management software

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The IdeaWall is a forum-based feedback software designed to capture, manage, and prioritize customer feedback utilizing community discussions and voting. Users submit ideas and vote. The best ideas automatically rise to the top. With The IdeaWall, the best customer feedback software, your company or organization can effectively capture the power of online communities.

FIVE WAYS TO VOTE

User Limited Voting Icon

User Limited

A moderator sets a limited number of votes per user

Topic Limited Icon

Topic Limited

A moderator sets a required number of votes per topic

Category Limited Icon

Category Limited

A moderator sets a required number of votes per category

Up Down Voting Icon

Up / Down

Allows users to vote up or down on their favorite topics

Star Voting Icon

Star

Users assign a one to five star rating for a given topic


EASY TO USE

Users Submit Ideas Icon

1. Submit ideas

Forum users submit ideas to be voted on and discussed

Voting Icon

2. Vote

Using one of the five voting methods, users vote on their favorite ideas

Best Ideas Float To The Top Icon

3. To the top

The best ideas float to the top of the forum to declare a winning idea


ANYONE CAN USE IT

Software Companies Icon Use Idea Management

Software Companies

Product Developers Icon Use Idea Management

Product Developers

Video Game Icon Use Idea Management

Video Game Developers

Employee Icon Use Idea Management

Employees

Executive Icon Use Idea Management

Executives

Teacher Icon Use Idea Management

Teachers

Student Icon Use Idea Management

Students

Retail Management Use Idea Management

Retail

Government Planners Use Idea Management

Government Planners

Political Campaign Use Idea Management

Political Campaigns




BLOG

Creating a Positive Image

Customers usually don’t think in great detail about the way that they view your store. That’s why it’s important that you do. Many times a customer will make a snap decision about the store based on their first experience, or lose interest later down the line when something simple and fixable just doesn’t wind up...

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Engaging In Customer Feedback

It’s never a bad time to start improving the customer feedback game for your company. There are a good number of traditional methods that have been used to glean customer feedback by request, like e-mail, survey or phone-based setups. While these have their advantages, they don’t quite measure up to the social media opportunity that...

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Crowdsourcing and the IdeaWall

Crowdsourcing is the way to find out what your customers really want. Crowdsourcing is obtaining business ideas through a large group of people, typically your customers, rather than your employees. It is a way for businesses to come up with ideas outside of their “base of mind.” Crowdsourcing combines numerous ideas from different people to...

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