Smarter customer feedback management software

30 DAY FREE TRIAL

no credit card required | see prices


Click the play button above to watch a video
The IdeaWall is a forum-based feedback software designed to capture, manage, and prioritize customer feedback utilizing community discussions and voting. Users submit ideas and vote. The best ideas automatically rise to the top. With The IdeaWall, the best customer feedback software, your company or organization can effectively capture the power of online communities.

FIVE WAYS TO VOTE

User Limited Voting Icon

User Limited

A moderator sets a limited number of votes per user

Topic Limited Icon

Topic Limited

A moderator sets a required number of votes per topic

Category Limited Icon

Category Limited

A moderator sets a required number of votes per category

Up Down Voting Icon

Up / Down

Allows users to vote up or down on their favorite topics

Star Voting Icon

Star

Users assign a one to five star rating for a given topic


EASY TO USE

Users Submit Ideas Icon

1. Submit ideas

Forum users submit ideas to be voted on and discussed

Voting Icon

2. Vote

Using one of the five voting methods, users vote on their favorite ideas

Best Ideas Float To The Top Icon

3. To the top

The best ideas float to the top of the forum to declare a winning idea


ANYONE CAN USE IT

Software Companies Icon Use Idea Management

Software Companies

Product Developers Icon Use Idea Management

Product Developers

Video Game Icon Use Idea Management

Video Game Developers

Employee Icon Use Idea Management

Employees

Executive Icon Use Idea Management

Executives

Teacher Icon Use Idea Management

Teachers

Student Icon Use Idea Management

Students

Retail Management Use Idea Management

Retail

Government Planners Use Idea Management

Government Planners

Political Campaign Use Idea Management

Political Campaigns




BLOG

Versatility is Key: Forum Voting Options

One of the major pitfalls of providing a sub-par system of customer feedback is not allowing the customer to fully express themselves, resulting in half-explained answers or inapplicable data. Avoiding this can take huge amounts of time and effort from your team to create an open, encompassing system which customers can interact with to get...

read more...


Supporting Your Moderators

Working with customer feedback forums have a huge advantage in that the best and most popular opinions automatically float to the top of the list. This gives users and moderators alike a good look at what the public eye sees as the company’s strongest or weakest points, so that the company can make educated, effective...

read more...


4 Steps to the Full Experience

Customer Experience Providing the 5-star customer experience that every company looks for includes a lot more than just luck and hope. This kind of interaction between the customer and the company should not just be an exchange of information and a business transaction, but an experience and a relationship. The first step towards creating a...

read more...